Intellectual Property Claim

1. Our Approach to Intellectual Property

Intellectual property can include creative works, brand identifiers, photographs, illustrations, written materials, logos, product designs, graphics, and other content protected under applicable intellectual property laws.

Zenurai aims to respect the rights of copyright owners, trademark owners, designers, photographers, creators, and other rights holders. If you believe that content available through our website infringes rights that you own or are authorized to enforce, you may submit a written claim for review.

2. Types of Intellectual Property Concerns

Claims may involve different types of intellectual property. The following examples are provided to help identify the nature of a concern.

3. Who May Submit a Claim

An intellectual property claim should be submitted by the rights owner or by an individual who is legally authorized to act on behalf of the rights owner.

If you are submitting a claim on behalf of another person or organization, explain your authority to act for that rights holder. Additional information may be requested if necessary to evaluate the claim.

Customers and other website visitors who believe that content may infringe intellectual property rights but who are not the rights owner may contact Zenurai with relevant information; however, formal infringement claims should identify the rights holder and the basis for the claim.

4. Information Required for a Claim

To help us review an intellectual property complaint, please provide the following information where applicable:

• Your full legal name or the legal name of the rights holder.
• Your contact email address and other appropriate contact information.
• A description of the intellectual property that you believe is being infringed.
• Information establishing or describing your ownership or authority concerning the claimed rights.
• The URL or other specific location where the allegedly infringing material appears.
• A clear explanation of why you believe the material infringes your rights.
• Any additional information that may reasonably help us identify and evaluate the reported material.

5. Claim Submission Details

A clear and organized report generally allows us to understand the issue more efficiently. Please separate multiple allegedly infringing materials when necessary and identify each location precisely.

6. Copyright Claims

If your concern relates specifically to copyright, describe the original work that you believe has been used without authorization. Where possible, provide information that allows us to distinguish the original work from the material being reported.

Examples may include unauthorized use of a photograph, written article, illustration, graphic, video, or other original creative material.

If the reported material is located on a particular product page, collection page, blog page, or other area of the website, provide the relevant URL so that the material can be located efficiently.

7. Trademark Claims

If your concern involves a trademark, identify the mark, the owner, and the relevant goods or services associated with the claimed rights.

Please also identify the specific use appearing on the Zenurai website that you believe creates an infringement or other unauthorized use.

Where applicable, providing registration information or other identifying details may assist us in evaluating the claim.

8. Accurate & Good-Faith Claims

Claims should be submitted in good faith and should contain information that the claimant reasonably believes to be accurate.

Submitting intentionally false, misleading, fraudulent, or abusive intellectual property claims may interfere with legitimate business activity and may have legal consequences under applicable law.

9. Review Process

After receiving an intellectual property claim, Zenurai may review the information provided and investigate the reported material.

Depending on the circumstances, our review may include verifying the reported location, examining the relevant content, requesting clarification, or contacting an appropriate party for additional information.

Submitting a claim does not automatically guarantee that content will be removed or that a particular action will be taken. The appropriate response depends on the facts of each individual situation and applicable law.

10. How We May Respond

Depending on the nature and circumstances of a claim, Zenurai may take appropriate action concerning reported material.

1. 01
   Receive the Report The submitted claim is received through the contact information provided by the claimant.
2. 02
   Review the Information We review the reported content and the information supplied with the claim.
3. 03
   Request Clarification Additional information may be requested if the original report does not provide enough detail for evaluation.
4. 04
   Determine Appropriate Action Where appropriate, Zenurai may take action based on the facts, applicable rights, and relevant legal requirements.

11. Counterclaims & Disputes

If you believe that material has been incorrectly identified as infringing your rights, you may contact Zenurai and explain the basis for your position.

Any response should clearly identify the material involved and explain why you believe the reported content does not infringe the claimed rights.

Zenurai may request additional information where necessary to understand and evaluate a dispute.

12. Confidential & Sensitive Information

Please provide only information reasonably necessary for Zenurai to evaluate your claim.

Do not include passwords, payment credentials, security codes, or other highly sensitive account information in an intellectual property report.

Information submitted in connection with a claim may be reviewed by appropriate personnel or service providers as reasonably necessary to investigate and respond to the report.

13. Website Content & Ownership

Unless otherwise indicated, website content made available through Zenurai may include materials owned by Zenurai, licensed to Zenurai, supplied by third parties, or otherwise used with appropriate authorization.

The presence of content on the website does not by itself grant visitors permission to reproduce, distribute, modify, publish, commercially exploit, or otherwise use that content outside the scope permitted by applicable law.

Customers should obtain appropriate permission before using protected materials belonging to another party.

14. Product Images & Written Content

Product pages may contain photographs, descriptions, graphics, measurements, specifications, and other materials used to communicate information about products offered through the store.

If you believe that a product image, written description, graphic, or other material violates intellectual property rights, identify the exact material and provide its location on the website when submitting a claim.

Specific information is particularly helpful when multiple products or pages contain similar materials.

15. No Waiver of Legal Rights

Nothing in this Intellectual Property Claim procedure is intended to waive any legal rights, remedies, defenses, or protections available to Zenurai, a claimant, a rights holder, or another party under applicable law.

This procedure is intended to provide a practical communication channel for intellectual property concerns and does not replace any formal legal process that may apply to a particular dispute.

16. Policy Updates

Zenurai may update this Intellectual Property Claim page when our website, business operations, procedures, or applicable legal requirements change.

The current version published on this page will govern the handling of intellectual property concerns submitted through our website, subject to applicable law.

17. Claim Submission Summary

18. Contact Zenurai

If you believe that material available through the Zenurai website infringes your intellectual property rights, please contact us with a detailed written description of your concern.

For the fastest review, clearly identify the intellectual property, identify the material being reported, provide the relevant website location, and include your contact information so that we can request clarification if necessary.