Disclaimer

1. General Information

The content available on the Zenurai website is provided for general informational and shopping purposes. Product pages, descriptions, images, specifications, availability information, policies, and other website materials are intended to help customers make informed purchasing decisions.

Although we aim to maintain accurate and current information, Zenurai does not guarantee that every piece of website content will always be complete, current, error-free, or continuously available.

2. Product Information

Zenurai makes reasonable efforts to present product information as accurately as possible. Product descriptions may include information regarding materials, dimensions, colors, design characteristics, available options, or other applicable specifications.

Actual product appearance may vary slightly from images displayed on a screen due to device settings, lighting, photography conditions, manufacturing characteristics, or other factors.

Product availability may also change without prior notice. A product displayed on the website may become unavailable before an order is completed.

3. Product Categories

Zenurai currently offers accessories including Belts, Hats, Scarves, and Sunglasses.

4. Pricing & Availability

Prices and product availability displayed on the Zenurai website may change without prior notice. We make reasonable efforts to display accurate pricing and availability information, but occasional errors may occur.

If an error affects an order, Zenurai may contact the customer to clarify the applicable information before the order is fulfilled.

The final order information shown during checkout should be reviewed carefully before payment is authorized.

5. Shipping Information

Zenurai provides standard shipping for a $6.99 flat rate.

Standard order handling time is approximately 1 business day, with estimated carrier transit of approximately 2–6 business days.

Shipments may be delivered through USPS, UPS, or FedEx.

Shipping estimates are provided as general delivery expectations and are not guaranteed arrival dates. Carrier delays, severe weather, holidays, transportation disruptions, incorrect addresses, and other circumstances may affect delivery.

6. Third-Party Services

Certain functions associated with the Zenurai website may rely on independent third-party providers. These services may include payment processing, delivery services, website technologies, analytics, hosting, security, or other operational functions.

Zenurai does not control every aspect of a third-party provider's services, systems, policies, availability, or performance.

Third-party services may be subject to their own terms, privacy policies, security procedures, and operating conditions.

7. PayPal Payment Processing

Zenurai currently accepts PayPal as its available online payment method.

Payment authorization and certain transaction processes are handled through PayPal's payment environment. Customers may be required to complete authentication or verification procedures established by PayPal.

Zenurai does not request customers to provide PayPal passwords, security codes, or complete financial credentials through email or customer support.

8. Delivery Estimates

Delivery estimates are based on standard handling and carrier transit expectations. They are intended to help customers understand the approximate time required for an order to reach its destination.

Actual delivery may take longer because of circumstances outside Zenurai's direct control.

• Severe or unexpected weather conditions.
• Carrier network congestion or operational disruptions.
• Public holidays and non-business days.
• Incorrect, incomplete, or inaccessible delivery addresses.
• Transportation interruptions.
• Local delivery conditions or carrier restrictions.

9. Website Availability

We aim to keep the Zenurai website accessible and functional, but uninterrupted availability cannot be guaranteed.

Website access may occasionally be affected by maintenance, technical problems, hosting issues, updates, security measures, internet connectivity, or circumstances beyond our reasonable control.

Temporary interruptions do not necessarily indicate that the website or its services have been permanently discontinued.

10. External Links

The Zenurai website may contain links or references to third-party websites or services where appropriate.

External websites are operated independently from Zenurai. We are not responsible for the content, availability, security, privacy practices, policies, products, or services provided by third-party websites.

Customers should review the terms and policies of an external website before providing information or completing a transaction through that website.

11. No Professional Advice

Information published on the Zenurai website is not intended to constitute professional, legal, financial, medical, or other specialized advice.

Product information is provided for general shopping purposes and should not be interpreted as professional advice or as a substitute for guidance from an appropriately qualified professional.

12. Customer Responsibility

Customers are responsible for reviewing product information and order details before completing a purchase.

Customers should ensure that the following information is accurate:

• Product selection and quantity.
• Shipping address and contact information.
• Applicable order total.
• Selected payment information.
• Product options or specifications where applicable.

Providing accurate information helps reduce avoidable order and delivery issues.

13. Returns & Refunds

Return and refund matters are governed by Zenurai's applicable Return & Refund Policy.

Eligible returns may generally be requested within 60 days from delivery. Approved refunds are generally processed within 12 days.

Zenurai does not charge a fee or restocking fee for eligible returns under the applicable return policy.

14. Limitation of Website Information

To the extent permitted by applicable law, Zenurai does not represent or warrant that every piece of website information will always be complete, uninterrupted, error-free, or current.

We reserve the ability to correct errors, update information, modify website content, change product availability, or make operational adjustments when necessary.

Nothing in this Disclaimer is intended to exclude or limit any right or protection that cannot lawfully be excluded or limited under applicable law.

15. No Guarantee of Specific Results

Product descriptions, styling information, images, and other content are provided to help customers evaluate products before purchasing.

Individual experiences may vary depending on personal preferences, product use, fit, styling choices, environmental conditions, and other factors.

Zenurai does not guarantee that a product will produce a particular personal, aesthetic, functional, or other result beyond the applicable product specifications and representations provided on the website.

16. Changes to This Disclaimer

Zenurai may update this Disclaimer from time to time to reflect changes in our website, products, services, business practices, or applicable requirements.

Updated information may be posted on this page. Customers are encouraged to review the Disclaimer periodically when using the website or placing an order.

17. Disclaimer Summary

18. Contact Zenurai

If you have questions about information presented on the Zenurai website, a product listing, an order, shipping, payment, or any other store-related matter, please contact our support team.

When contacting us about an existing order, include your order number and a clear description of the issue whenever possible. Please do not include passwords, payment security codes, or complete financial credentials in your message.